Spinara Casino Terms and Conditions
These Terms and Conditions describe the rules that apply when you use the Spinara website and services. They explain the relationship between us and users, set out account-holder responsibilities, govern promotions and payments, and describe how we manage disputes and updates. By creating an account and using the platform you agree to comply with these rules and any additional terms published in your account or on the site.
Account responsibilities
Account holders are responsible for keeping login details secure and for all activity that occurs under their account. You must provide accurate and up-to-date personal information and notify us of any changes. We permit one account per person; multiple accounts or shared accounts are not allowed and may result in account suspension and forfeiture of funds and bonuses.
Eligibility and verification
Registration is available only to persons who meet applicable eligibility requirements. We will verify identity, age and address when required. Verification may be requested before granting access to some services or before processing withdrawals. Until verification is complete we may restrict account activity, including withdrawal requests.
Acceptable platform use
When using the platform you must not engage in fraudulent behaviour, money laundering, collusion, or any activity intended to exploit promotional terms. You must not attempt to manipulate games or gaming outcomes or to use automated tools that interfere with normal service operation. We may suspend or close accounts and retain funds where abuse is suspected.
General bonus and promotion rules
Promotions, bonuses and loyalty offers are subject to specific terms that govern eligibility, wagering, game contributions, maximum bets and expiry. Unless stated otherwise, promotional funds and free spins are granted with conditions that must be satisfied before winnings become withdrawable. We publish full promotion terms alongside each offer; you must read those terms before opting in.
Deposits and withdrawals
We support a range of payment methods listed in the cashier area. Minimum and maximum amounts, processing times and any fees depend on the chosen method. For some promotions a minimum qualifying deposit is required. Payments are processed through secure channels and may require additional verification checks before funds are released.
Processing and security
Deposits are usually available for play immediately, while withdrawals may be subject to review and verification. We will attempt to return funds to the original payment method where possible. Any applicable fees or limits will be displayed in your cashier and in the account terms.
Dispute resolution
If you have a dispute or question please contact support in the first instance. We aim to respond promptly and will investigate factual matters, request documentation where necessary and provide a written outcome. If an internal resolution is not possible we will explain the next steps available to you. We reserve the right to withhold payments pending the outcome of an investigation.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Changes will be posted on the site and may be notified to you via your account. Continued use of the service after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically and to comply with any updated requirements.